Frequently Asked Questions

Orders are typically processed within 2–4 business days, and standard shipping takes 4–7 business days. You can expect your order to arrive in 6–11 business days total. During holidays or high-volume periods, delivery may take a bit longer.

Yes! We offer free shipping on all U.S. orders over $50. For orders under $50, a flat rate of $5.00 applies.

We currently ship to all 50 U.S. states, including Alaska and Hawaii. We do not offer international shipping at this time.

Once your order ships, you’ll receive an email with a tracking number. Use that link to track your order status online.

Yes! We accept returns within 14 days of delivery for most products, as long as they are unused and in original condition.
Please note: Custom or personalized items are non-returnable unless damaged or defective.

Email us at [store_email] or call [store_phone] with your order number and reason for return. Our team will guide you through the process, including sending a return label if eligible.

No, we do not charge restocking fees for valid returns.

We currently do not offer direct exchanges. You may return the item and place a new order.

We accept major credit cards and debit cards through secure and encrypted payment gateways.

Absolutely. Your information is protected with SSL encryption and we never sell or rent your data. For full details, see our [Privacy Policy].

Yes. You can unsubscribe anytime by clicking the link in our emails or contacting us directly.

Email: [email protected]
Phone: +1 (719) 332-9693
Address: 3608 Meadowland BlvdColorado Springs, CO 80918, USA

Have a question

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.

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